Last updated: 2026-04-10

Alberton Locks (“we”, “us”, “our”) is an owner-operated locksmith service based at 140 Jacqueline Street, Randhart, Alberton, 1449. This privacy policy explains how we handle personal information in accordance with the Protection of Personal Information Act (POPIA) of South Africa.

Information We Collect

We collect only the personal information necessary to provide our locksmith services. This typically includes:

Your name
Your phone number
Your address (for the purpose of attending the job)
The nature of the lock or key problem you have described

We do not operate an online booking system, a newsletter, or any automated data collection mechanism on this website. The only contact mechanism is the telephone number provided.

How We Use Your Information

We use the information you provide solely to:

Respond to your request for a locksmith service
Confirm appointments and provide an estimated arrival time
Follow up on completed jobs where relevant (for example, if a part was ordered and needs fitting)

We do not sell, share, or transfer your personal information to third parties. We do not use your information for marketing purposes.

Retention

We retain basic job records for accounting and insurance purposes for the period required by South African law. After this period, records are securely destroyed.

Your Rights Under POPIA

You have the right to:

Request access to personal information we hold about you
Request correction of inaccurate information
Request deletion of your information where legally permissible
Object to the processing of your personal information

To exercise any of these rights, contact us on 066 147 4234.

Security

We take reasonable precautions to protect any personal information we hold. Given the limited nature of data we collect and the fact that we do not operate an online database of customer information, the primary risk is physical records. These are stored securely.

Contact

For any privacy-related query, contact us at 140 Jacqueline Street, Randhart, Alberton, 1449, or call 066 147 4234.

Privacy Policy